THE REEF COCO BEACH RESORT & SPA, Playa del Carmen – Your ideal downtown stay
Hotel Overview
The Reef Coco Beach Resort & Spa - All-inclusive beachfront hotel near 5th Avenue and Cancun International Airport
Located in Playa del Carmen, The Reef Coco Beach Resort & Spa has a downtown beachfront location. It is a five-minute walk from 5th Avenue, a fifteen-minute walk to the ferry to Cozumel Island, and 45 minutes from Cancun International Airport. The resort features a pool area, a swim-up pool bar, and a buffet restaurant, Miramar, serving breakfast and lunch. The Reef Travel Shop offers local experiences. The property is near landmarks like Tierra Huichol, Ambarte, and Los Fundadores Park.
Additional perks of the hotel
Luxurious Bar & Mar with beachfront setting, lounge music, and international top-shelf spirits
Activities include a typical dancing group contest, float ride, pet contest, and folk costume contest
Onsite restaurants with QR code menus available for download
Lobby bar, La Cascada, open from 12 pm to 11 pm
Showmen chefs offering cook-your-own options for traditional Japanese dishes
Rooms overview
All rooms feature one king-size or two double beds, a private bathroom with a hairdryer and vanity mirror, air conditioning, ceiling fan, TV, telephone, alarm clock, safety deposit box, and ironing facilities. Some rooms include a private balcony with garden views, a mini fridge, free WiFi, and a bottle of wine upon arrival.
Other conveniences
Free toiletries and bathrobes in bathrooms
Tea and coffee facilities in rooms
Mini-bar and garden furniture on terraces
Flat-screen TV with cable channels
Wardrobe and balcony in select rooms
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Hairdresser
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Canoeing
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Darts
- Table tennis
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Hotel Location
Guest Reviews & Ratings
This hotel offers a mix of positives like comfortable rooms and friendly staff, but the service suffered due to issues at the reception desk and lobby bar. The location, right above a lively Sports Bar, may not suit everyone, especially light sleepers. However, it's conveniently close to the beach. The dining options were somewhat limited, but the included snacks were a nice touch.
The hotel is wonderfully located right by the public beach with easy access to 5th Avenue, making it convenient for exploring. The room was spacious and modern with a balcony offering scenic views, but the noise from the Sports Bar below could be bothersome at times. The included breakfast was a highlight, although the Dutch products might not appeal to everyone. Overall, it's a decent choice for the price paid.
Staying at this hotel was a mixed experience. The rooms were lovely with king beds and awesome ground-level terraces offering great views, but the service was lacking, especially at the main lobby reception desk and lobby bar. The location was convenient, close to a vibrant area but also by a loud sports bar. The dining experience was enjoyable, particularly for traditional Irish pancakes, and the facilities were generally good.
I had a mix of experiences during my stay at the hotel. The rooms were comfortable and clean with fresh towels and toiletries, which was great. However, the service was not up to par, especially at the main lobby reception desk and lobby bar. The location was convenient, but being right above the Sports Bar made it very loud until late at night. The included dining was a highlight with delicious dishes like an octopus millefeuille.
The hotel offers a great location with friendly staff, but the dining experience could be improved with more options. The rooms are clean and comfortable, making for a pleasant stay.
The resort offers a serene atmosphere by the garden, with a delightful breakfast served on the ground level. The rooms are well-equipped with fresh towels and toiletries, but the service can be a bit lacking at times. The location is peaceful by the public beach, yet some noise from the Sports Bar below can be disruptive at night.
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